Remote IT Project Manager: Agile/Hybrid Delivery

World Travel Holdings; United States; Remote; USD 120,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with company match

Paid time off

Travel discounts

Employee Assistance Program

Professional development

Job summary

World Travel Holdings is seeking an experienced IT Project Manager to lead the delivery of customer-facing digital experiences in a hybrid Agile and Waterfall environment. You will balance traditional project management with Scrum Master practices, partnering with Product Owners, Business Analysts, UX/UI, Engineering, QA, and stakeholders to drive delivery across multiple initiatives.

The role focuses on coordinating IT back-end and customer-facing projects for a leading cruise and travel brand,

Qualifications

• 5+ years of project management experience in technology or software delivery
• 3+ years serving as a Scrum Master or facilitating Agile teams
• Strong understanding of Agile and traditional project management methodologies
• Experience managing IT back-end and customer-facing initiatives with Franchise stakeholders and software engineering teams
• Proficiency with Jira, Smartsheet, SharePoint, or similar platforms
• Excellent communication, facilitation, stakeholder management, and problem-solving skills
• Highly organized with ownership and accountability for delivering work

Responsibilities

• Lead delivery of B2B Franchise applications from intake through launch.
• Develop and manage project plans, timelines, milestones, deliverables, dependencies, and resource needs.
• Track progress and communicate status, risks, issues, and decisions to stakeholders and leadership.
• Facilitate cross-functional alignment and drive accountability for project commitments.
• Identify and mitigate risks, blockers, and dependencies.
• Maintain core delivery artifacts including plans, RAID logs, status reports, and decision tracking.
• Facilitate Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.
• Support teams in achieving sprint commitments and delivery objectives.
• Track team velocity, sprint progress, and delivery.
• Remove impediments and promote continuous improvement.
• Promote Agile principles in a hybrid delivery model.
• Support retrospective action items and continuous improvement.
• Build strong relationships across business and technology teams.
• Translate business objectives into actionable delivery plans.
• Facilitate conversations, drive decisions, and resolve conflicts at priority times.
• Provide executive-level communication regarding progress, risks, and recommendations.
• Foster ownership, accountability, transparency, and collaboration.

Skills

Project management

Scrum Master

Agile methodologies

Stakeholder management

Communication

Organizational skills

Problem-solving

Tools

Jira

Smartsheet

SharePoint

Job description

World Travel Holdings is seeking an experienced IT Project Manager to lead the delivery of customer-facing digital experiences in a hybrid Agile and Waterfall environment. You will balance traditional project management with Scrum Master practices, partnering with Product Owners, Business Analysts, UX/UI, Engineering, QA, and stakeholders to drive delivery across multiple initiatives.

The role focuses on coordinating IT back-end and customer-facing projects for a leading cruise and travel brand,