Remote IT & People Ops Support Specialist

Benepass

United States

Remote

USD 55,000 - 75,000

Full time

9 days ago

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Job summary

Benepass is seeking an IT Support Specialist to be the first point of contact for employee requests across IT helpdesk, people processes, expenses, and benefits. You will process expense submissions, administer HSA and LSA enrollments, and coordinate hardware, software, onboarding, and offboarding tasks.

You will use AI tools to streamline support, identify recurring friction, and improve workflows while maintaining accurate records and protecting sensitive data.

Job description

Benepass is seeking an IT Support Specialist to be the first point of contact for employee requests across IT helpdesk, people processes, expenses, and benefits. You will process expense submissions, administer HSA and LSA enrollments, and coordinate hardware, software, onboarding, and offboarding tasks.

You will use AI tools to streamline support, identify recurring friction, and improve workflows while maintaining accurate records and protecting sensitive data.

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