Remote IT Operations Associate II

Conduent; United States; Remote; USD 32,000 - 41,600; Full time

Benefits offered by this job

Career Growth Opportunities

Great Work Environment

Health insurance coverage

Paid time off (PTO)

Job summary

Conduent is seeking an IT Operations Associate II to ensure workflows meet SLA requirements and provide support for major clients in financial and health sectors. Responsibilities include handling level 1 and 2 support, troubleshooting, and effective communication with teams.

Qualifications involve at least 2 years of IT experience, strong analytical abilities, and proficiency with Windows Servers and Microsoft applications. The role offers flexible remote work, and the estimated salary ranges from $32,000 to $41,600.

Qualifications

• At least 2 years of experience in IT related fields.
• Ability to manage changes in procedures and requirements.
• Flexibility to cover for teammates when needed.

Responsibilities

• Creation, follow up and communication of incidents.
• Act as a liaison between business and technical teams.
• Identify recurring issues to resolve permanently.

Skills

Analytical thinking

Attention to detail

Communication skills

Microsoft applications

Troubleshooting

Tools

Windows Servers

Outlook

Microsoft Teams

Microsoft Excel

Microsoft SharePoint

Job description

Conduent is seeking an IT Operations Associate II to ensure workflows meet SLA requirements and provide support for major clients in financial and health sectors. Responsibilities include handling level 1 and 2 support, troubleshooting, and effective communication with teams.

Qualifications involve at least 2 years of IT experience, strong analytical abilities, and proficiency with Windows Servers and Microsoft applications. The role offers flexible remote work, and the estimated salary ranges from $32,000 to $41,600.