Remote IT Communications & Vendor Management Lead

Wilson Sonsini Goodrich & Rosati, Professional Corporation; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Wilson Sonsini is seeking an IT Communications & Vendor Specialist to lead internal IT communications for technology projects, deployments, and system updates. This role bridges IT and the broader firm, ensuring clear, audience-appropriate messaging and engagement across departments.

The position also oversees vendor management activities, maintaining contracts, service catalogs, and onboarding/offboarding processes. This is a fully remote opportunity within the United States.

Qualifications

• Exceptional written communication skills with the ability to produce polished content under deadline pressure.
• Strong prioritization skills, including the ability to manage multiple communications workstreams simultaneously.
• Experience with intranet content management and digital communications platforms.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams, including IT leadership, attorneys, and firm administration.
• Analytical mindset with the ability to evaluate communications effectiveness and recommend data-driven improvements.
• High degree of organizational agility and ability to adapt messaging quickly in response to evolving technology landscapes or business priorities.
• Discretion and professionalism in handling confidential or sensitive information consistent with law firm standards.
• Attention to detail.

Responsibilities

• Develop and execute comprehensive internal IT communications plans for technology projects, software rollouts, and system upgrades.
• Draft, edit, and distribute IT announcements, service advisories, maintenance and outage notifications, and executive briefings.
• Manage IT communication channels including intranet pages, email distributions, and collaboration platforms.
• Partner with IT stakeholders to craft clear messaging for all levels of the organization.
• Coordinate with IT teams on change management timelines and stakeholder readiness.
• Monitor feedback and adjust messaging to improve awareness and engagement with technology changes.
• Maintain a consistent IT communications voice and brand identity across channels.
• Oversee the vendor management lifecycle: inventories, renewals, onboarding, and documentation.

Skills

Exceptional written communication

Prioritization

Intranet content management

Digital communications platforms

Analytical mindset

Organizational agility

Discretion & professionalism

Tools

Intranet CMS

Collaboration platforms

Job description

Wilson Sonsini is seeking an IT Communications & Vendor Specialist to lead internal IT communications for technology projects, deployments, and system updates. This role bridges IT and the broader firm, ensuring clear, audience-appropriate messaging and engagement across departments.

The position also oversees vendor management activities, maintaining contracts, service catalogs, and onboarding/offboarding processes. This is a fully remote opportunity within the United States.