Remote IT Associate Technician – Miami, $25/hr

MaziCTools; United States; Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

401(k) program

Employee assistance program

Job summary

American Airlines seeks an Associate Technician, IT Services to support end-user computing in a Miami area environment. You will install and maintain PC hardware and software, assist staff with IT tasks and resolve tickets in a fast-paced setting.

The role requires a Bachelor Degree and 3 years of IT experience. A remote-friendly airline environment offers opportunities for growth and comprehensive benefits.

Qualifications

• Bachelor degree in Software engineering, Data Frameworks, or related field or equivalent work experience.
• 3 years of IT work experience supporting and resolving desktop software and hardware issues.
• Experience in Windows TCP/IP environments and LAN frameworks.

Responsibilities

• Designs, installs, monitors and maintains IT client workstation hardware and software; supports mobile workforce.
• Provides guidance to IT clients on end-user processing and workstation LAN software.
• Ownership of issues from start to resolution and communication with staff.
• Provides on-site training to clients.
• Resolves and closes tickets/work orders supporting end-user workstations and peripherals.
• Assists with remote access and printers; supports IT infrastructure projects.

Education

Bachelor Degree

Job description

American Airlines seeks an Associate Technician, IT Services to support end-user computing in a Miami area environment. You will install and maintain PC hardware and software, assist staff with IT tasks and resolve tickets in a fast-paced setting.

The role requires a Bachelor Degree and 3 years of IT experience. A remote-friendly airline environment offers opportunities for growth and comprehensive benefits.