Remote IT Asset & License Governance Consultant (ServiceNow)

Cognizant; Bridgewater Township (NJ); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays & PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions Corporation seeks a Solutions Consultant – IT Asset Management to govern ServiceNow platform operations, ensure license compliance, and drive incident and commercial governance across federal-aligned managed services environments.

You will collaborate with internal delivery teams, ServiceNow and MSP vendors, and client executives to define entitlement models, monitor usage, and report on compliance and KPIs, including post-incident reviews.

Qualifications

• 13+ years of experience managing ServiceNow environments with license governance and incident governance.
• Strong understanding of commercial agreements, licensing models, entitlement management, and managed services.
• Proven ability to present operational and compliance insights to executive stakeholders.

Responsibilities

• Govern ServiceNow platform operations from a governance perspective including license management and ticket oversight.
• Lead license reconciliation and entitlement governance to maximize commercial value.
• Interpret contracts to define entitlement models, consumption metrics, and compliance requirements.
• Provide executive oversight during Major Incidents, coordinating cross-functional escalation and communication.
• Develop executive dashboards, compliance reports, KPI scorecards, and post-incident reviews.

Skills

Stakeholder management

Executive communication

Cross-functional collaboration

ServiceNow governance

Licensing & compliance knowledge

Tools

ServiceNow

Job description

Cognizant Technology Solutions Corporation seeks a Solutions Consultant – IT Asset Management to govern ServiceNow platform operations, ensure license compliance, and drive incident and commercial governance across federal-aligned managed services environments.

You will collaborate with internal delivery teams, ServiceNow and MSP vendors, and client executives to define entitlement models, monitor usage, and report on compliance and KPIs, including post-incident reviews.