Remote IT Administrator: SaaS, Devices & Access Mgmt

AgelessRx; United States; Remote; USD 75,000 - 110,000; Full time

Job summary

AgelessRx is seeking a hands-on IT Administrator to own day-to-day IT operations for a fully remote telehealth company. You will manage Google Workspace, SaaS apps, provisioning, onboarding/offboarding, and asset management to keep our workforce productive and secure.

Collaborating with the Senior Security Engineer, you will implement scalable processes, maintain documentation, and lead initiatives such as MFA, IAM, and device management across a distributed team.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5+ years IT administration in remote/ distributed teams.
• Experience with Google Workspace in a business environment.
• Experience managing SaaS apps, users, groups, licenses.
• Experience with MDM and endpoint management.
• Knowledge of IAM fundamentals: SSO, MFA, least privilege.
• Experience onboarding/offboarding employees from IT perspective.
• Strong troubleshooting and documentation skills.

Responsibilities

• Own administration of company-wide tech platforms (Google Workspace, Anthropic, and other SaaS).
• Manage user accounts, groups, permissions, licenses, configurations.
• Maintain inventory of applications, admins, licenses, users, owners.
• Evaluate, configure, implement and support new software solutions.
• Monitor SaaS utilization and optimize applications.
• Maintain clear IT system documentation and procedures.
• Own IT provisioning/deprovisioning for onboarding/offboarding.
• Ensure appropriate access based on roles; collaborate with Senior Security Engineer.
• Maintain records of system access and admin privileges.
• Support recurring access reviews and remediate access issues.
• Develop scalable onboarding/offboarding processes.
• Lifecycle management of company devices; imaging, deployment, inventory, recovery.
• Implement and administer MDM and endpoint management.
• Coordinate remote hardware shipping/retrieval.
• Maintain asset inventory and ownership records.
• Partner with Senior Security Engineer to implement endpoint security.
• Serve as primary IT support for internal staff; diagnose and resolve issues.
• Establish IT request tracking and self-service resources.

Skills

Google Workspace

SaaS administration

MDM

Endpoint management

Identity & access management

Onboarding/offboarding

Troubleshooting

Documentation

Education

Bachelor's degree in computer science, information technology, or related field

Tools

Zendesk

Google Admin Console

MDM platforms

Job description

AgelessRx is seeking a hands-on IT Administrator to own day-to-day IT operations for a fully remote telehealth company. You will manage Google Workspace, SaaS apps, provisioning, onboarding/offboarding, and asset management to keep our workforce productive and secure.

Collaborating with the Senior Security Engineer, you will implement scalable processes, maintain documentation, and lead initiatives such as MFA, IAM, and device management across a distributed team.