Medical Intake Coordinator

Compass Health Center; Northbrook (IL); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

comprehensive health plans

401k with company matching

generous PTO and parental leave

CEU seminars and volunteering

Job summary

Compass Health Center is seeking a Medical Intake Coordinator in Northbrook to manage medical registration for new patients and collaborate with nursing and psychiatry teams. You will document intake information, vital signs, and coordinate with treatment staff while maintaining patient confidentiality.

The role requires strong communication, organization, and a willingness to support multiple departments within a busy mental health facility.

Qualifications

• Excellent interpersonal and therapeutic communication skills.
• Strong organizational and time-management abilities.
• Experience in mental health care is preferred.

Responsibilities

• Manage medical registration for new patients.
• Support Nursing and Psychiatry departments administratively.
• Collect intake info: meds and health history.
• Collaborate with nursing on intake details.
• Record vital signs, height and weight.
• Draft medical docs and lab orders under psychiatry.
• Transcribe info to patient charts; inform the treatment team.
• Maintain patient confidentiality.
• Assist with infection control measures.
• Inventory medication, supplies, and equipment.
• Initiate Prior Authorizations for meds and diagnostics.
• Participate in professional development.
• Support Director of Nursing with duties.
• Consult with psychiatrists, NPs, program directors, staff therapists, nurses, admin staff.

Skills

Interpersonal skills

Organizational skills

Team player

Medical terminology

Computer literacy

CPR certification

Medical assisting

Job description

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role

The Medical Intake Coordinator is responsible for the medical registration of new patients and collaborating with multidisciplinary team members to communicate patient health information that requires treatment planning and/or further medical consultation. Our location in Northbrook is our first and largest facility, and consists not only of our widest variety of programs, but also serves as a pilot site for many of our new treatment offerings.

What You'll Do:

• Manages the medical registration process of patients entering the healthcare facility
• Provides administrative support to the Nursing Department and Psychiatry Department
• Collects and documents intake information such as medication and health history
• Communicates and collaborates with the nursing team regarding intake information
• Collects and documents of vital signs, height, weight
• Drafting medical documentation and lab orders under the direction of the psychiatry provider
• Transcribing medical information to patient’s charts & communicating pertinent information to the treatment team
• Maintains confidentiality in matters related to patient, family, and client facility staff.
• Provides supplementary assistance with infection control and prevention measures
• Medication, medical supply, and equipment inventory
• Initiating Prior Authorizations for medications and diagnostic tests
• Participates in professional development activities
• All other duties within the scope of training as assigned by the Director of Nursing
• Consults with: Psychiatrists, Nurse Practitioners, Program Directors, Staff Therapists, Staff Nurses, and Administrative Staff

Who You Are:

• Exceptional interpersonal and therapeutic communication skills
• Robust organizational and time management skills, with noteworthy attention to detail
• Team player with adaptiveness and agility
• Working knowledge of medical terminology and computer literacy (highly preferred)
• Medical Assistant (preferred)
• Current CPR certification (preferred)
• Working knowledge of pharmaceuticals (preferred)
• Experience in mental health care (preferred)

Physical Requirements

Often required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. Occasionally required to sit and stoop, kneel, or crouch. The employee must be able to lift and/or move up to 25 pounds.

Schedule

This is a full-time position Monday through Friday, with primary hours of 10:00am-6:00pm. Schedule flexibility given patient and program needs.

We are committed to a fair and equitable work environment.

The expected compensation range for this role is below.

Compensation$20 — $23 USD

Who We Are

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

A few more things we want you to know:

Our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.

Benefits & Perks

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.

• comprehensive medical/dental/vision plans
• 401k program with company matching
• generous PTO (including competitive parental leave after 1 year of employment)
• continuous training through CEU seminars and volunteering opportunities