Remote Intake Specialist - Lemon Law & Client Impact

Jobot; Manhattan Beach (CA); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Uncapped signup bonuses

Remote work

Job summary

Jobot, a Lemon Law firm, is seeking an Intake Specialist to work remotely and support clients navigating lemon law claims. The role involves handling calls, conducting intake interviews, and evaluating cases to determine eligibility, with a focus on delivering excellent client service.

Ideal candidates have 2+ years in legal intake, prior Lemon Law intake experience preferred, and strong sales and communication skills to thrive in a fast-paced, growth-oriented environment.

Qualifications

• 2+ years of legal intake experience required.
• Lemon Law intake experience strongly preferred.
• Experience working in a high-volume call environment.
• Strong sales, communication, and client service skills.

Responsibilities

• Handle inbound calls, web inquiries, and prospective client consultations.
• Conduct detailed intake interviews and case evaluations.
• Gather and review vehicle, warranty, and repair history information.
• Determine case eligibility based on firm guidelines.
• Educate potential clients regarding the firm's services and process.
• Follow up with prospective clients and outstanding retainers.

Skills

Legal intake experience

Sales skills

Communication

Job description

Jobot, a Lemon Law firm, is seeking an Intake Specialist to work remotely and support clients navigating lemon law claims. The role involves handling calls, conducting intake interviews, and evaluating cases to determine eligibility, with a focus on delivering excellent client service.

Ideal candidates have 2+ years in legal intake, prior Lemon Law intake experience preferred, and strong sales and communication skills to thrive in a fast-paced, growth-oriented environment.