Remote Intake Specialist | Flexible Hours & Growth

Midlige Richter; Basking Ridge (NJ); Remote; USD 23,000 - 41,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Professional development

Collaborative team

Job summary

Midlige Richter LLC is seeking a Remote Intake Specialist to join our client-focused law firm. You will gather essential information from prospective clients, assess needs, and ensure a smooth onboarding process in a fully remote setting.

The role offers flexible hours, full- or part-time options, and opportunities for professional development while delivering exceptional client service across the United States.

Qualifications

• Must be legally authorized to work in the United States.
• Experience in intake coordination, customer service, or legal intake preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Familiar with CRM systems and Microsoft Office/Google Workspace.
• Reliable internet connection and dedicated workspace.

Responsibilities

• Serve as the primary contact for inquiries via phone, email, and online channels.
• Conduct intake interviews and gather client information accurately.
• Review documents and maintain updated client records in CRM.
• Schedule consultations and follow-ups; explain services and next steps.
• Route inquiries to appropriate departments and ensure timely responses.
• Maintain confidentiality and comply with company policies.

Skills

Communication

Organizational skills

Multitasking

Discretion

Remote work experience

Tools

Microsoft Office

Google Workspace

CRM software

Job description

Midlige Richter LLC is seeking a Remote Intake Specialist to join our client-focused law firm. You will gather essential information from prospective clients, assess needs, and ensure a smooth onboarding process in a fully remote setting.

The role offers flexible hours, full- or part-time options, and opportunities for professional development while delivering exceptional client service across the United States.