Remote Intake Specialist, Data Privacy Team

Mullen-Coughlin-LL; Devon (PA); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Full benefits package

Paid maternity and paternity leave

401(k) plan

Remote work eligible

Job summary

Mullen Coughlin is seeking an Intake Specialist to join a fast-growing data privacy practice. This full-time, fully remote role is eligible for benefits and targets a Hawaii-based work window (8:00 AM to 5:00 PM HST, 2:00 PM to 11:00 PM ET) with a one-hour lunch.

The position requires handling new matters intake, coordinating calendars, and delivering professional communications while protecting confidential information. Strong multitasking, organization, and client-service skills are essential.

Qualifications

• Experience with legal case management software is a plus.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite and related tools.

Responsibilities

• Manage the intake of new matters, including opening and closing case files.
• Serve as the first point of contact for clients, handling calls and gathering incident information.
• Coordinate attorney and team calendars, schedule meetings, and manage priorities.
• Communicate effectively with internal stakeholders, clients, and vendors.
• Draft, proofread, and finalize professional correspondence and client communications.
• Monitor and triage high-volume emails to ensure timely responses.
• Process electronic filing of documents and manage electronic records.
• Collaborate with attorneys and team members to deliver high-quality client service.
• Provide administrative support and assist with special projects as assigned.
• Perform additional duties as needed.

Skills

Communication

Time management

Attention to detail

Organization

Calm under pressure

Independent & collaborative

Problem-solving

Tools

Microsoft Office

ProLaw

Job description

Mullen Coughlin is seeking an Intake Specialist to join a fast-growing data privacy practice. This full-time, fully remote role is eligible for benefits and targets a Hawaii-based work window (8:00 AM to 5:00 PM HST, 2:00 PM to 11:00 PM ET) with a one-hour lunch.

The position requires handling new matters intake, coordinating calendars, and delivering professional communications while protecting confidential information. Strong multitasking, organization, and client-service skills are essential.