Remote Intake & Client Services Specialist (IA)

Mom's Meals; United States; Remote; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Mom's Meals is seeking a detail-oriented remote Client Services Coordinator to review medical service authorizations, create or update client records, and close accounts as needed. You will communicate with agency case managers by email, portal messages, and phone to resolve action items, and coordinate with Logistics, Billing, Customer Care, and Compliance.

This full-time role is remote from Iowa, Monday–Friday 8:00am–5:00pm, with a reliable wired internet connection and a quiet workspace

Qualifikationen

• Must have a high school diploma or equivalent.
• Strong analytical skills and attention to detail.
• Ability to navigate multiple computer systems and prioritize in a fast-paced environment.
• Remote role; located in Iowa.
• Wired internet and a quiet workspace required.

Aufgaben

• Review incoming medical service authorizations and paperwork to create new clients, update existing clients, and close accounts.
• Correspond with agency case managers via email, portal messaging, and phone calls to resolve action items.
• Coordinate with internal partners including Logistics, Customer Care, Billing, and Compliance.

Kenntnisse

Analytical skills

Detail orientation

Multi-system navigation

Prioritization in fast-paced env

MS Office & data entry

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Data entry systems

Jobbeschreibung

Mom's Meals is seeking a detail-oriented remote Client Services Coordinator to review medical service authorizations, create or update client records, and close accounts as needed. You will communicate with agency case managers by email, portal messages, and phone to resolve action items, and coordinate with Logistics, Billing, Customer Care, and Compliance.

This full-time role is remote from Iowa, Monday–Friday 8:00am–5:00pm, with a reliable wired internet connection and a quiet workspace