Remote Insurance Verification & Billing Specialist

Socket.dev; Pittsburgh (Allegheny County); Hybrid; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Professional development

Job summary

Hearing Unlimited is hiring an Insurance Verification & Billing Support Specialist to verify insurance eligibility, obtain authorizations, and support billing and revenue cycle operations. This role collaborates with providers, staff, patients, and insurers to ensure accurate coverage and timely authorizations.

The position also backs up the Billing Coordinator during vacations or workload peaks, helping with claim submissions, follow-ups, and reporting while maintaining compliant electronic

Qualifications

• High school diploma or equivalent.
• Minimum 2 years in medical office, insurance verification, or healthcare administrative experience.
• Strong computer and data entry skills.
• Excellent attention to detail.
• Strong customer service and communication abilities.

Responsibilities

• Verify patient insurance eligibility and benefits.
• Review coverage for hearing aids, audiology services, and related treatment plans.
• Obtain prior authorizations and referrals when required.
• Communicate insurance benefits and estimated patient responsibility to office staff.
• Document verification details accurately within company systems.
• Track pending authorizations and follow up with insurance carriers.
• Maintain payer-specific knowledge and guidelines.
• Assist patients with insurance and benefit questions.
• Explain deductibles, co-insurance, out-of-pocket expenses, and coverage limitations.
• Support collection of required insurance documentation.
• Assist with claim submission during billing department absences.
• Monitor claim status and assist with follow-up activities.
• Review claim errors and support claim corrections.
• Assist with denial management and claim research.
• Support aging accounts receivable projects.
• Prepare reports and assist with billing analytics.
• Maintain organized electronic records and documentation.
• Assist with process improvement initiatives.
• Support compliance with HIPAA and company policies.
• Crosstrain with billing and revenue cycle functions.

Skills

Attention to detail

Customer service

Communication

Data entry

Medical office experience

Education

High school diploma or equivalent

Job description

Hearing Unlimited is hiring an Insurance Verification & Billing Support Specialist to verify insurance eligibility, obtain authorizations, and support billing and revenue cycle operations. This role collaborates with providers, staff, patients, and insurers to ensure accurate coverage and timely authorizations.

The position also backs up the Billing Coordinator during vacations or workload peaks, helping with claim submissions, follow-ups, and reporting while maintaining compliant electronic