Insurance Verification & Authorization Specialist (Remote Possible)

Waterbury Hospital; Waterbury (CT); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Waterbury Hospital is seeking a role focused on insurance verification and authorization across inpatient and outpatient accounts, ensuring accurate demographics and billing data. You will initiate authorizations, inform physicians as needed, and maintain strict patient confidentiality in line with HIPAA and hospital policies.

The position may offer remote work options and requires two years in a medical setting with strong customer service, computer skills, and knowledge of hospital billing.

Qualifications

• Two years’ experience in hospital registration, scheduling or insurance verification.
• Strong communication and customer service skills.
• Ability to maintain confidential patient financial and medical information.
• Proficient in basic computer skills and internet access.
• Knowledge of hospital billing and third party payer requirements.
• Ability to follow office policies and procedures.

Responsibilities

• Ensure complete and accurate patient demographics and financial data for all Inpatient and Outpatient accounts.
• Provide patients with estimated financial responsibility and educate on financial assistance programs; collect balances as appropriate.
• Use time efficiently; adapt to changes and notify leadership when additional work is available.
• Maintain working relationships within a multi-skilled team to support department and hospital goals.
• Provide coverage for scheduling and registration; participate as a preceptor in training of coworkers; work well under pressure.
• Utilize equipment and programs to meet job requirements and output.
• Perform other related duties as required.

Skills

PC & software basics

Customer service

Communication with physicians/patients

Time management

HIPAA confidentiality

Insurance verification

Hospital billing knowledge

Education

High School diploma or equivalent

Job description

Waterbury Hospital is seeking a role focused on insurance verification and authorization across inpatient and outpatient accounts, ensuring accurate demographics and billing data. You will initiate authorizations, inform physicians as needed, and maintain strict patient confidentiality in line with HIPAA and hospital policies.

The position may offer remote work options and requires two years in a medical setting with strong customer service, computer skills, and knowledge of hospital billing.