Remote Insurance Verification & Billing Coordinator

Lifestance Health; United States; Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short-term disability

Long-term disability

Life insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking an Ancillary Services Coordinator for a remote role across the United States. You will verify insurance benefits, obtain authorizations, and support billing workflows for testing and special services. The position requires strong accuracy and independence within a national team.

The role emphasizes collaboration with providers, accurate documentation, and ongoing reporting. A background in medical billing and insurance products is essential.

Qualifications

• 2+ years of medical facility or medical office billing experience.
• Professional experience and understanding of insurance products and coverage types.
• Experience with automated billing systems preferred.
• Experience with training in business office activities is preferred.
• Ability to work both in a team environment and independently.
• Qualified candidates must be legally authorized to be employed in the United States.
• Must have experience working with insurance companies, knowledge of different types of coverage and policies.
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds and cultures.

Responsibilities

• Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid to obtain benefit information.
• Determine insurance benefit compatibility with LifeStance procedures/visits including, but not limited to testing and special services.
• Obtain pre-certification or authorization for procedures and enter into billing system software.
• Work closely with providers and operations team to provide the patient with benefit information to facilitate testing or other special services.
• Complete a cost estimate with the benefit information and upload in medical record and send to the patient for review.
• Complete data entry and/or appropriate forms to document patient's benefits coverage.
• Alert the Office staff about uninsured, underinsured, and any potential billing issues so the patient can be notified.
• Provide accurate, detailed insurance benefits to the requester and detail in the billing system.
• Keep accurate documentation of the verification process in the patient electronic chart and any other reporting resources.
• Be a resource to other teams regarding the patient benefits.
• Support leadership with daily, weekly monthly reporting needs as required.

Skills

Medical billing

Insurance knowledge

Billing systems

Teamwork

Authorized to work in US

Insurance claims experience

Diversity & inclusion awareness

Education

High school diploma or GED

Job description

LifeStance Health is seeking an Ancillary Services Coordinator for a remote role across the United States. You will verify insurance benefits, obtain authorizations, and support billing workflows for testing and special services. The position requires strong accuracy and independence within a national team.

The role emphasizes collaboration with providers, accurate documentation, and ongoing reporting. A background in medical billing and insurance products is essential.