Remote Insurance Support Specialist | Policy Help & Apps

James-Allen---State-Farm-Agent; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Job summary

James Allen - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for insurance customers. You will handle inquiries, guide policy changes, and coordinate with the agent team to meet community needs.

This remote role emphasizes empathy, attention to detail, and a drive to help people, with opportunities for growth within the agency and sales-minded candidates encouraged.

Qualifications

• Active Property & Casualty license is required.
• Life & Health license is preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance applications and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitask

Previous customer service experience

Education

Property & Casualty License

Life & Health License

Job description

James Allen - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for insurance customers. You will handle inquiries, guide policy changes, and coordinate with the agent team to meet community needs.

This remote role emphasizes empathy, attention to detail, and a drive to help people, with opportunities for growth within the agency and sales-minded candidates encouraged.