Remote Insurance Sales Associate (Inbound/Outbound)

Amica Insurance; Connecticut; On-site; USD 53,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid vacation

Holidays observed

401k with company match

Tuition reimbursement

Parental leave

Wellness reimbursement

Employee community involvement

Job summary

Amica Mutual Insurance Company seeks an Associate Sales Representative in East Hartford, CT, to convert inbound calls into policy growth and build customer relationships.

You will handle inquiries, follow up on leads, and document activities while pursuing required licenses and ongoing education. The role involves a 40-hour week, some training hours, and potential work-from-home days after training.

Qualifications

• High school diploma or equivalent.
• Previous customer service and sales experience.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.

Responsibilities

• Inbound Calls: Answer incoming calls to assist potential and existing clients with their insurance inquiries.
• Outbound Calls: Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
• Phone Adherence: Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions.
• Activity Management: Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
• Compliance and Education: Complete required continuing education to remain compliant with industry standards and regulations.

Skills

Customer service

Sales experience

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Tools

Computer keyboard skills

Job description

Amica Mutual Insurance Company seeks an Associate Sales Representative in East Hartford, CT, to convert inbound calls into policy growth and build customer relationships.

You will handle inquiries, follow up on leads, and document activities while pursuing required licenses and ongoing education. The role involves a 40-hour week, some training hours, and potential work-from-home days after training.