Remote Insurance Ops Specialist - AMS Admin & Compliance

Firefly Agency; Columbus (OH); Remote; USD 41,000 - 44,000; Full time

Benefits offered by this job

401(k) with employer match

Health/Dental/Vision Insurance

Short-Term Disability

AD&D and Life Insurance

Paid maternity leave

Paid parental leave

Job summary

Firefly Agency is seeking an Operations Specialist to support agent carrier appointments, licensing compliance, onboarding, and commission processing while working primarily from home. The role involves administering EZLynx AMS, ensuring carrier access for agents, and maintaining regulatory records.

Ideal candidates love the insurance industry and enjoy leveraging technology to automate routine tasks. Three in-person Columbus meetings per year are required, and travel is limited to those

Qualifications

• Experience in insurance agency operations.
• Loves using technology to make work simpler and more consistent.
• Enjoys learning how systems connect and automate workflows.
• Proficient with Excel and data reporting.

Responsibilities

• Manage carrier appointments and agent website access.
• Monitor agent licensing compliance and E&O status.
• Administer EZLynx AMS; manage branches and user accounts; run reports.

Skills

Excel proficiency

Power Automate

Automation shortcuts

Insurance licensing basics

Tools

EZLynx

Job description

Firefly Agency is seeking an Operations Specialist to support agent carrier appointments, licensing compliance, onboarding, and commission processing while working primarily from home. The role involves administering EZLynx AMS, ensuring carrier access for agents, and maintaining regulatory records.

Ideal candidates love the insurance industry and enjoy leveraging technology to automate routine tasks. Three in-person Columbus meetings per year are required, and travel is limited to those