Remote Insurance Customer Support Specialist (Flexible)

Ross Metcalf - State Farm Agent; Eagan (MN); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health stipend

401(k) plan

401(k) matching

Performance bonus

Paid time off

Job summary

Ross Metcalf State Farm is hiring a Customer Service Representative in Minnesota. The role focuses on delivering exceptional customer experiences, resolving inquiries, and coordinating with the agent team to support community needs.

You will foster relationships, manage inquiries, and maintain accurate customer records with a friendly, service-oriented approach. The position offers benefits like stipends for health and life insurance, a 401(k) plan with matching, and paid time off, with flexible

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Attention to details

Multitasking

Previous CS experience

Job description

Ross Metcalf State Farm is hiring a Customer Service Representative in Minnesota. The role focuses on delivering exceptional customer experiences, resolving inquiries, and coordinating with the agent team to support community needs.

You will foster relationships, manage inquiries, and maintain accurate customer records with a friendly, service-oriented approach. The position offers benefits like stipends for health and life insurance, a 401(k) plan with matching, and paid time off, with flexible