Insurance Customer Care Specialist | Flexible Schedule & Growth

State Farm Agent; Roseville (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

State Farm Agent in Roseville, MN is hiring a Customer Service Representative - Team Member to enhance customer experiences and support an insurance agency. This role involves assisting customers with inquiries, policy changes, and insurance claims.

Ideal candidates have strong communication skills, attention to detail, and previous experience in customer service. The position offers a competitive salary of $45,000 to $65,000 annually, alongside an extensive benefits package including training, health insurance, and opportunities for advancement.

Qualifications

• Excellent communication skills and ability to engage with customers.
• Strong attention to detail and capable of handling multiple tasks efficiently.
• Preferred previous experience in customer service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

State Farm Agent in Roseville, MN is hiring a Customer Service Representative - Team Member to enhance customer experiences and support an insurance agency. This role involves assisting customers with inquiries, policy changes, and insurance claims.

Ideal candidates have strong communication skills, attention to detail, and previous experience in customer service. The position offers a competitive salary of $45,000 to $65,000 annually, alongside an extensive benefits package including training, health insurance, and opportunities for advancement.