Remote Insurance Claims Trainee – Start Your Career

Auto-Owners Insurance; Troy, Northern (MI, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Friendly work environment

Structured training

Mentoring

Competitive compensation

401(k) matching

Pension plan

Paid time off

Job summary

Auto-Owners Insurance is seeking a motivated claims trainee to join our team in Michigan. This role handles entry-level insurance claims under supervision through investigation, evaluation, and resolution.

After initial in-person training, you may enjoy a merit-based work-from-home schedule defined by leadership. The position includes training in the company’s claims processes, policy knowledge development, and opportunities to advance specialized skills such as loss estimation.

Qualifications

• Bachelor’s degree or direct equivalent experience with property/casualty claims handling
• Ability to organize data, multi-task and make decisions independently
• Above average communication skills (written and verbal)
• Ability to write reports and compose correspondence
• Ability to resolve complex issues
• Ability to maintain confidentiality and data security
• Ability to effectively deal with a diverse group individuals
• Ability to accurately deal with mathematical problems, including geometry and financial documents
• Ability to drive an automobile, possess a valid driver license, and maintain a driving record
• Continually develop product knowledge through participation in approved educational programs

Responsibilities

• Investigate, evaluate, and settle entry-level insurance claims
• Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
• Learn and comply with Company claim handling procedures
• Develop entry-level claim negotiation and settlement skills
• Build skills to effectively serve the needs of agents, insureds, and others
• Meet and communicate with claimants, legal counsel, and third-parties
• Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
• Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements

Skills

Communication skills

Policy knowledge

Data organization

Report writing

Problem solving

Data security

Diversity awareness

Mathematical ability

Driver's license

Continuous learning

Education

Bachelor’s degree

Job description

Auto-Owners Insurance is seeking a motivated claims trainee to join our team in Michigan. This role handles entry-level insurance claims under supervision through investigation, evaluation, and resolution.

After initial in-person training, you may enjoy a merit-based work-from-home schedule defined by leadership. The position includes training in the company’s claims processes, policy knowledge development, and opportunities to advance specialized skills such as loss estimation.