Remote Insurance Authorization Supervisor-Behavioral Health

Revive Bhs Llc; Maryland City (MD); Remote; USD 75,000 - 105,000; Full time

Benefits offered by this job

Flexible work from home

Job summary

Revive BHS is seeking an experienced Insurance Authorization Supervisor to oversee our authorization operations. The role focuses on managing the authorization team, ensuring timely initial and concurrent authorizations, and maintaining payer-compliant processes across behavioral health services.

Ideal candidates will have extensive experience with behavioral health authorizations, including SUD and mental health levels of care, and strong knowledge of commercial insurance, Medicaid, MCOs, and

Qualifications

• Minimum of 3 years of experience in insurance authorizations, utilization management coordination, or revenue cycle management within the behavioral health industry.
• Strong working knowledge of substance use disorder and mental health treatment services, including residential, PHP, IOP, and outpatient levels of care.
• Experience working with commercial insurance carriers, Medicaid, and Medicaid managed care organizations.
• Familiarity with ASAM Criteria and payer-specific utilization management guidelines.

Responsibilities

• Supervise, train, and support insurance authorization and verification specialists.
• Manage daily workloads, staff assignments, productivity, and overall team performance.
• Monitor staff performance, identify training opportunities, and provide ongoing coaching.
• Serve as the primary escalation point for complex authorization issues, payer disputes, and urgent requests.
• Ensure consistent communication and coordination between authorization specialists, billing teams, and client organizations.
• Oversee authorization and verification processes to ensure timely submissions and accurate documentation.

Skills

Team leadership

Supervision

Training

Workflow management

Communication

Tools

EHR systems

Payer portals

Authorization tracking tools

Job description

Revive BHS is seeking an experienced Insurance Authorization Supervisor to oversee our authorization operations. The role focuses on managing the authorization team, ensuring timely initial and concurrent authorizations, and maintaining payer-compliant processes across behavioral health services.

Ideal candidates will have extensive experience with behavioral health authorizations, including SUD and mental health levels of care, and strong knowledge of commercial insurance, Medicaid, MCOs, and