Remote Inside Sales Specialist — Growth & Perks

Concentrix; Carson City (NV); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off and holidays

Paid training days

DailyPay early access to pay

Referral bonus opportunities

Job summary

Concentrix is hiring a remote Inside Sales Representative to deliver exceptional customer experiences for top brands. You will handle inbound and outbound inquiries, upsell solutions, and build lasting customer relationships from your home office.

This position offers a people-first culture, training, and career growth potential. A quiet home workspace, reliable internet, and a valid US address are required to succeed in this remote role.

Qualifications

• 3+ months of soft sales experience or upselling experience.
• Understanding of upselling, persuasion, relationship-building, and communication.
• Open availability to work remotely.
• High school diploma or GED required.
• Quiet home office environment and reliable internet.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Ask probing questions to understand customer needs.
• Persuade customers to purchase additional products or services.
• Use product knowledge to build relationships and retain customers.
• Track and document information in databases.
• Offer additional products with every interaction.
• Deliver expert customer experiences with a smile.

Skills

Soft sales

Persuasion

Communication skills

Multi-tasking

Tech learning

PC navigation

Internet access

Phone/online testing

Education

High school diploma or GED

Tools

Laptop/PC

Job description

Concentrix is hiring a remote Inside Sales Representative to deliver exceptional customer experiences for top brands. You will handle inbound and outbound inquiries, upsell solutions, and build lasting customer relationships from your home office.

This position offers a people-first culture, training, and career growth potential. A quiet home workspace, reliable internet, and a valid US address are required to succeed in this remote role.