Remote Inside Sales Specialist: Cross-Sell & Growth

Odeko; New York (NY); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Healthcare benefits

Equity opportunity

Remote-first role

Job summary

Odeko is seeking an Inside Sales Representative to drive cross-sell and category-penetration for a regional portfolio of small- to mid-sized accounts. This fully remote role emphasizes proactive, digital-first outreach via phone, email, and in-app channels, with no in-person visits.

You’ll report to the Chief Revenue Officer as one of the first two members of this new function, partnering with Market Operations and Marketing to grow revenue while protecting margin.

Qualifications

• 2–4 years in inside sales, account management, or customer success for a distributed account base; backgrounds in distribution, foodservice, CPG, or subscription/tech-enabled services are relevant.
• Comfortable running a proactive, remote-first selling motion.
• Strong written and remote communication skills; comfortable selling entirely through phone, email, and digital channels.
• Fluency with CRM tools (HubSpot or similar) and comfort using dashboards (Looker or similar) to prioritize a book of accounts.
• A consultative mindset: comfortable recommending what's right for the account and for Odeko's margin, not just pushing volume.

Responsibilities

• Own cross-sell and category-penetration performance for an assigned regional portfolio (East Coast) of existing single-location accounts.
• Identify white-space opportunities per account — categories or products a customer isn't yet ordering — and run targeted, proactive campaigns to close those gaps.
• Build and execute remote, digital-first outreach (phone, email, in-app, SMS) suited to your region's customer base; there's no in-person coverage, so channel and cadence choices matter.
• Sell pallet-quantity orders into accounts that sit outside Odeko's local delivery radius — identifying which out-of-radius and pickup-only customers can be served profitably on a pallet/freight model, sizing the order to make the freight work, and building a repeat ordering cadence with them.
• Recommend cross-sell offers with account margin in mind, not just top-line revenue.
• Use CRM and reporting tools (HubSpot, Looker or similar) to prioritize which accounts and moments are worth the outreach.
• Partner with in-field Market Managers and Market Operations to keep account ownership clean as customers move between remote and field coverage.
• Surface recurring feedback, objections, and category-adoption barriers to Marketing and Category teams so upstream teams can act on patterns, not just individual cases.
• Track your own performance against category adoption and satisfaction targets, and refine your approach based on what's working.

Skills

Inside sales

Account management

Customer success

Remote selling

CRM familiarity

Tools

HubSpot

Looker

Job description

Odeko is seeking an Inside Sales Representative to drive cross-sell and category-penetration for a regional portfolio of small- to mid-sized accounts. This fully remote role emphasizes proactive, digital-first outreach via phone, email, and in-app channels, with no in-person visits.

You’ll report to the Chief Revenue Officer as one of the first two members of this new function, partnering with Market Operations and Marketing to grow revenue while protecting margin.