Remote Inside Sales Senior Mortgage Loan Officer

PNC; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking a Remote Mortgage Loan Officer to enhance customer experiences and manage loan solutions. This role involves collaborating with clients and stakeholders to deliver tailored financial solutions while ensuring compliance with regulations. Ideal candidates will have strong communication, sales, and financial analysis skills, along with a university degree.

Qualifications

• Roles at this level typically require a university / college degree.

Responsibilities

• Recommends loan solutions to existing customers and prospective clients.
• Manages a portfolio of customer relationships and seeks new clients.
• Collaborates with stakeholders to complete mortgage transactions.

Skills

Customer Focused

Effective Communications

Financial Analysis

Loan Origination

Sales Tasks and Activities

Education

University / College Degree

Job description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Loan Officer within PNC's Mortgage organization, you will be based in [city / state location of position].

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Remote Mortgage Loan Officer within PNC's Mortgage organization.

Job Description

• Recommends loan solutions to existing firm's customers and / or prospective clients sourced through firm's strategic initiative platforms.
• Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and / or develop new clients.
• Develops and prepares loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and / or complex borrowers.

PNC employees are expected to:

• Customer Focused - Understand and leverage customer needs and satisfaction in business decisions to create customized solutions.
• Managing Risk - Assess and manage all risks associated with business activities, adhering to PNC's Enterprise Risk Management Framework.

Additional competencies include:

• Customer Experience Management – Implement strategies to ensure positive customer experiences at every touchpoint.
• Effective Communications – Communicate clearly and effectively, interpreting ideas and information accurately.
• Financial Analysis – Interpret financial data and draw accurate conclusions.
• Loan Origination – Process new loan applications in compliance with policies.
• Matrix Management – Build effective relationships across departments and geographies.
• Mortgage Products – Utilize available mortgage instruments appropriately.
• Sales Tasks and Activities – Sell products and services to meet customer needs.
• Scheduling Work and Activities – Develop and maintain effective schedules.
• Selling – Identify prospects and create opportunities to sell financial solutions.

Work Experience & Education

Roles at this level typically require a university / college degree.

Disability Accommodations Statement

The PNC workplace is inclusive. For accommodations, call 877-968-7762, select Option 4, or email [emailprotected]. The HR Service Center hours are Monday - Friday, 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunities regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories.

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