Remote Inside Sales & Customer Experience Specialist

Everest Exteriors; Cedar Rapids (IA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Annual performance bonuses

5-day company vacation

Health benefits

Job summary

A growing exterior restoration company is seeking an Inside Sales & Customer Experience Coordinator to handle customer communication and follow-ups. The role requires strong organizational skills, a professional demeanor, and the ability to manage multiple tasks efficiently. Candidates should be comfortable using CRM systems and using various communication tools. This full-time position offers commission and performance bonuses, along with benefits such as vacation and health coverage.

Qualifications

• Confident and professional in phone calls, texts, and emails.
• Strong task management and prioritization in a fast-moving environment.
• Able to learn and use CRM systems and email/text tools.

Responsibilities

• Set up initial inspections/appointments for office leads.
• Send templated inspection/damage reports to homeowners.
• Drive our reputation process by getting homeowners to leave a review.

Skills

Customer Communication

Follow‑Up Discipline

Organization

Tech Comfort

Team Coordination

Tools

CRM systems

email/text tools

e‑sign platforms

Job description

A growing exterior restoration company is seeking an Inside Sales & Customer Experience Coordinator to handle customer communication and follow-ups. The role requires strong organizational skills, a professional demeanor, and the ability to manage multiple tasks efficiently. Candidates should be comfortable using CRM systems and using various communication tools. This full-time position offers commission and performance bonuses, along with benefits such as vacation and health coverage.