Remote Infusion Care Navigator

Capital Rx Inc.; New York (NY); Remote; USD 65.000 - 70.000; Vollzeit

Zusammenfassung

Judi Health in the United States is seeking a Clinical Programs Case Management Specialist to drive site‑of‑care optimization. You will engage members, prescribers, and infusion providers to ensure smooth infusion transitions and high-quality support.

This role acts as a liaison with vendors and internal teams, handling referrals, documentation, and timely service delivery while maintaining HIPAA and data integrity.

Qualifikationen

• Experience in medical case management or healthcare support roles.
• Experience with EMR and patient records workflows.
• Strong communication and customer service orientation.
• Ability to manage multiple priorities with minimal supervision.
• HIPAA compliance awareness and regulatory familiarity.

Aufgaben

• Coordinate site-of-care referrals with members, prescribers, and providers.
• Educate members on infusion therapy options and site-of-care choices.
• Track referral progress and provide status updates to stakeholders.
• Document outreach and case activities in applicable systems.
• Collaborate with clinical and operations teams to ensure timely service delivery.
• Identify barriers to access and escalate issues as needed.

Kenntnisse

Medical case management

EMR systems

Customer service

Communication skills

Multitasking

Tools

Confluence

Jira

Tableau

Salesforce

Microsoft Excel

Jobbeschreibung

Judi Health in the United States is seeking a Clinical Programs Case Management Specialist to drive site‑of‑care optimization. You will engage members, prescribers, and infusion providers to ensure smooth infusion transitions and high-quality support.

This role acts as a liaison with vendors and internal teams, handling referrals, documentation, and timely service delivery while maintaining HIPAA and data integrity.