Remote Clinical Programs Case Manager

Judi Health, LLC; United States; Remote; USD 65,000 - 70,000; Full time

Job summary

Judi Health, LLC is seeking a Clinical Programs Case Management Specialist for a remote role in the United States. The position supports site-of-care optimization by contacting members, prescribers, and infusion providers to ensure smooth transitions and timely, high-quality support.

The role collaborates with external vendors and internal teams, documenting activities and ensuring program effectiveness, with a focus on compassionate, customer-focused service and adherence to HIPAA and

Qualifications

• Experience in medical case management or healthcare support roles.
• Experience with EMRs and patient workflows.
• Minimum of 3 years in clinical settings or related healthcare environment.
• At least 1 year of customer service experience.

Responsibilities

• Coordinate site-of-care optimization referrals and outreach to members, prescribers, and infusion providers.
• Educate members on infusion therapy options and site-of-care alternatives.
• Manage referrals and provide status updates throughout the referral process.
• Act as liaison between internal teams, providers, and external partners.
• Document outreach attempts, case activities, outcomes, and follow-up actions.

Skills

Case management

Customer service

Communication

EMR systems

Job description

Judi Health, LLC is seeking a Clinical Programs Case Management Specialist for a remote role in the United States. The position supports site-of-care optimization by contacting members, prescribers, and infusion providers to ensure smooth transitions and timely, high-quality support.

The role collaborates with external vendors and internal teams, documenting activities and ensuring program effectiveness, with a focus on compassionate, customer-focused service and adherence to HIPAA and