Remote Industrial Automation Technician

Placements24; United States; Remoto; USD 90.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Competitive salary

Health, dental, and vision coverage

Generous paid time off and company-obt

Learning and development opportunities

Access to cutting-edge remote support

Descrizione del lavoro

Placements24 is seeking a highly skilled Remote Industrial Automation Technician to join our global support team. The role focuses on remote troubleshooting, configuration, and ongoing optimization of automated systems across international sites.

You will work with PLCs, HMIs, SCADA, and robotics, delivering expert remote assistance, training, and support while ensuring minimal downtime and maximum efficiency for a diverse client base.

Competenze

• 7+ years in industrial automation troubleshooting and remote support.
• Deep knowledge of PLC platforms (Siemens, Rockwell/AB, Omron) and programming software.
• Proficient with SCADA, HMI development, and industrial protocols (Ethernet/IP, Profinet, Modbus TCP).
• Experience with robotics (FANUC, KUKA, ABB) and line integration.
• Strong diagnostic skills with the ability to work remotely.

Mansioni

• Provide expert-level remote support and troubleshooting for automation systems.
• Analyze performance data and remote diagnostics to identify issues.
• Develop solutions using remote access tools and software.
• Assist clients with remote configuration, calibration, and upgrades.
• Document procedures and resolutions for knowledge sharing.
• Collaborate with engineering to feedback on performance and issues.
• Conduct remote training sessions for client staff.
• Manage support tickets and prioritize by urgency and impact.
• Stay current with advancements in automation technology.

Conoscenze

Remote support

PLC programming

SCADA systems

HMI development

Industrial networking

Robotics integration

Diagnostics tools

Troubleshooting

Analytical thinking

Communication

Formazione

Relevant automation certifications

Strumenti

Siemens software

Rockwell/Allen-Bradley software

Omron software

Remote access tools

Diagnostic software

Descrizione del lavoro

About the Role

Our client, a global leader in manufacturing automation solutions, is seeking a highly motivated and skilled Remote Industrial Automation Technician to join their expanding global support team. This pivotal role will be responsible for providing remote technical assistance, troubleshooting, and support for sophisticated automated systems used in industrial settings worldwide. The ideal candidate will possess a deep understanding of PLCs, SCADA systems, robotics, and network communications, coupled with exceptional analytical and problem‑solving abilities. This is a fully remote position, offering the flexibility to work from anywhere while contributing to cutting‑edge industrial technology. You will be part of a dedicated team focused on minimizing downtime and maximizing operational efficiency for our diverse international clientele. The primary focus will be on supporting clients who rely on advanced automation for their production processes.

Key Responsibilities

• Provide expert-level remote technical support and troubleshooting for industrial automation systems, including PLCs, HMIs, SCADA, and robotic equipment.
• Analyze system performance data and remote diagnostics to identify potential issues and recommend preventative measures.
• Develop and implement solutions for complex automation problems, utilizing remote access tools and software.
• Assist clients with system configuration, calibration, and upgrades remotely.
• Document troubleshooting procedures, resolutions, and best practices for knowledge sharing within the team.
• Collaborate with engineering and product development teams to provide feedback on system performance and user issues.
• Conduct remote training sessions for client technical staff on system operation and maintenance.
• Manage support tickets, prioritizing issues based on urgency and impact to client operations.
• Stay abreast of the latest advancements in industrial automation technology and apply this knowledge to enhance support services.

Requirements

• Minimum of 7 years of hands‑on experience in industrial automation, with a strong emphasis on troubleshooting and remote support.
• In-depth knowledge of major PLC platforms (e.g., Siemens, Rockwell/Allen‑Bradley, Omron) and associated programming software.
• Proficiency with SCADA systems, HMI development, and industrial network protocols (e.g., Ethernet/IP, Profinet, Modbus TCP).
• Experience with robotic systems (e.g., FANUC, KUKA, ABB) and their integration into automated lines.
• Demonstrated ability to diagnose complex issues remotely using diagnostic tools and remote access software.
• Excellent analytical and problem‑solving skills, with a logical and systematic approach.
• Strong verbal and written communication skills, with the ability to articulate technical concepts clearly.
• Ability to work independently and manage time effectively in a remote work environment.
• Relevant certifications in automation technology or a related field are highly desirable.

Benefits

• Fully remote work arrangement with the flexibility to manage your own schedule within core support hours.
• Competitive salary and performance‑based bonuses.
• Comprehensive health, dental, and vision coverage.
• Generous paid time off and company-observed holidays.
• Opportunities for continuous learning and professional development, including certificates and training on new technologies.
• Access to cutting‑edge remote support tools and technologies.
• Collaborative and supportive global team environment.