Remote Inbound Debt Solutions Specialist (Mandarin)

Pavago; United States; Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Fully remote

Competitive base salary

Performance incentives

Training & support

Career growth

Job summary

Pavago is hiring a Sales Service Representative to support inbound inquiries and provide consultative debt-relief solutions from a remote location in the U.S. You will handle calls, explain programs, follow up with leads, and maintain CRM records with empathy and professionalism.

Fluency in English and Mandarin is required, and you’ll collaborate with sales and customer service teams to move opportunities through the pipeline while ensuring a positive customer experience.

Qualifications

• Experience in sales, customer service, call centers or client-facing roles.
• Excellent verbal and written communication; professional phone presence.
• Proficient with CRM systems and documenting interactions.

Responsibilities

• Handle inbound sales inquiries and understand prospective clients’ financial needs.
• Explain debt settlement and consolidation solutions clearly and accurately.
• Follow up with leads and support conversion through consultative conversations.
• Maintain accurate CRM records and coordinate with team members.

Skills

Sales

Customer service

CRM

English/Mandarin

Remote work

Job description

Pavago is hiring a Sales Service Representative to support inbound inquiries and provide consultative debt-relief solutions from a remote location in the U.S. You will handle calls, explain programs, follow up with leads, and maintain CRM records with empathy and professionalism.

Fluency in English and Mandarin is required, and you’ll collaborate with sales and customer service teams to move opportunities through the pipeline while ensuring a positive customer experience.