Remote Luxury Client Experience Advisor

Brobston Group; New York (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Gucci seeks a Client Advisor in New York to act as a brand ambassador, delivering best-in-class service and elevated experiences. You will cultivate strong client relationships, understand needs, and drive repeat business with a luxury, personalized approach.

Responsibilities include proactive client engagement, storytelling with product knowledge, and leveraging in-store tech to ensure seamless experiences. Flexibility for in-store and remote interactions is required.

Qualifications

• 2+ years of luxury fashion sales experience is required.
• Proven ability to build lasting client relationships.
• High ethics, integrity, and professionalism are essential.
• Retail schedule includes evenings, weekends and holidays.
• Strong passion for fashion and luxury goods.
• Solid commercial awareness and client-first attitude.
• Excellent communication and interpersonal skills.
• Ability to adapt to different clients and situations.

Responsibilities

• Proactively engage clients in-store or remotely to build strong relationships.
• Deliver a personalized, client-centric experience to drive loyalty.
• Recruit new clients and grow existing client bases.
• Promote virtual appointments and distance sales to expand reach.
• Provide best-in-class service and elevated brand experiences.
• Maintain One-Gucci-Client perspective across all transactions.

Skills

Luxury sales

Client relationships

Ethics professionalism

Flexible schedule

Fashion knowledge

Commercial awareness

Communication skills

Adaptability

Job description

Gucci seeks a Client Advisor in New York to act as a brand ambassador, delivering best-in-class service and elevated experiences. You will cultivate strong client relationships, understand needs, and drive repeat business with a luxury, personalized approach.

Responsibilities include proactive client engagement, storytelling with product knowledge, and leveraging in-store tech to ensure seamless experiences. Flexibility for in-store and remote interactions is required.