Remote Implementation Specialist – Prefab Construction Tech

Kane Selection Ltd; Georgia; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading construction software company is seeking an Implementation Specialist to manage customer integrations into their fabrication platform. The role involves hands-on training, guiding contractors through onboarding while advocating for customer feedback. Ideal candidates should have experience in prefabrication operations within the MEP construction industry. This position offers the unique opportunity to impact both customer success and product development, requiring occasional travel for onsite trainings.

Qualifications

• Experience in prefabrication operations, ideally within the MEP construction industry.
• Experience with shop equipment or fabrication processes.
• Customer-focused experience in onboarding or consulting roles.

Responsibilities

• Lead end-to-end software implementations for new customers.
• Guide contractors through the integration process into fabrication workflows.
• Deliver engaging training sessions for users at different levels.

Skills

Hands-on experience in MEP construction

Strong communication skills

Problem-solving mindset

Comfortable with digital tools

Job description

A leading construction software company is seeking an Implementation Specialist to manage customer integrations into their fabrication platform. The role involves hands-on training, guiding contractors through onboarding while advocating for customer feedback. Ideal candidates should have experience in prefabrication operations within the MEP construction industry. This position offers the unique opportunity to impact both customer success and product development, requiring occasional travel for onsite trainings.