Remote Implementation Manager - Drive Deployments & Adoption

Triwill Group; United States; Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Stock options

Medical, dental, vision benefits

401(k) and company match

Remote work option

10 weeks paid family leave

Unlimited vacation time

Employee recognition programs

Job summary

Vodori is seeking an experienced Implementation Manager to join our team in the United States. You will lead multiple customer implementations, expansions, and data migrations, ensuring timely delivery and high satisfaction while coordinating with cross-functional teams.

You will engage with executives and stakeholders, manage dependencies, and drive adoption of Vodori solutions. The role emphasizes strong project management, communication, and client-facing skills across complex deployments.

Qualifications

• 2-4 years of experience in professional service projects or process consulting engagements, ideally in consulting, SaaS implementation, business analysis, or product management.
• Familiarity with business process optimization, workflow, and enterprise content management concepts.
• Strong attention to detail, organization skills, and proficiency in project management.
• Proven ability to effectively prioritize work with strong follow-through on task completion.
• Direct client engagement experience with a track record of delivering high customer satisfaction.

Responsibilities

• Manage all phases of product implementations, including project planning, requirements capture, testing and delivery, client communication, launch support, and data migration/integration coordination.
• Understand complex business requirements and translate customer needs into configuration solutions while enforcing best practices.
• Act as a trusted advisor with comprehensive product knowledge, aiming to understand client goals and pain points while advising on optimal product configurations.
• Define and adhere to project schedules, managing competing priorities and mitigating risks.
• Adhere to established internal processes and methodologies to onboard customers to Vodori.
• Proactively identify blockers or gaps in customer implementations and elevate appropriately.

Skills

Project management

Executive-level meetings

Client engagement

Prioritization

Strong written/verbal communication

Tools

JIRA

SharePoint

Zendesk

HubSpot

GUIDEcx

Job description

Vodori is seeking an experienced Implementation Manager to join our team in the United States. You will lead multiple customer implementations, expansions, and data migrations, ensuring timely delivery and high satisfaction while coordinating with cross-functional teams.

You will engage with executives and stakeholders, manage dependencies, and drive adoption of Vodori solutions. The role emphasizes strong project management, communication, and client-facing skills across complex deployments.