Remote Implementation Lead | Legal Tech & Training

Epiq; United States; Remote; USD 60,000 - 75,000; Full time

Job summary

Epiq is seeking an Implementation Specialist to lead new client implementations and contract changes, coordinating training, data migration, and customized workflows. You will work with internal teams to ensure project success and report to the Implementation Manager.

Ideal candidates will manage multiple projects, communicate clearly, and build strong client relationships while navigating a fast-paced, agile environment. Travel up to 10% is possible.

Qualifications

• Lead multiple simultaneous projects with competing deadlines.
• Own project outcomes and ensure success.
• Excellent written and verbal communication skills.
• Create clear and effective documentation.
• Collaborate with other teams and lead without direct reporting relationships.
• Learn new technology solutions and discuss with customers.
• Build collaborative relationships with clients and internal contacts.
• Work well under pressure in an agile project environment.
• Participate in continuous personal development.
• Travel 5–10%.

Responsibilities

• Lead new client implementations and client contract changes.
• Manage projects with customized plans including training (remote or on-site), data migration, workflows.
• Responsible for the outcome of the project and its success.
• Collaborate with internal teams as project requirements dictate.
• Report to the Manager, Implementation.

Skills

Project coordination

Client training

Communication skills

Documentation

Cross-team collaboration

Education

N/A

Tools

Relativity

eDiscovery software

Job description

Epiq is seeking an Implementation Specialist to lead new client implementations and contract changes, coordinating training, data migration, and customized workflows. You will work with internal teams to ensure project success and report to the Implementation Manager.

Ideal candidates will manage multiple projects, communicate clearly, and build strong client relationships while navigating a fast-paced, agile environment. Travel up to 10% is possible.