Remote IME CSR Supervisor - Lead Client-Focused File Review

Dane Street; United States; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Voluntary life insurance options

401(k) plan with company match

Generous paid time off

Apple equipment and media stipend for remote workspace

Job summary

Dane Street is seeking an IME CSR Supervisor responsible for overseeing the medical file review process and supervising the Customer Service Representatives. The role involves ensuring that cases are processed timely and that documentation is accurately handled.

The ideal candidate has experience managing teams in a healthcare context, must have strong communication skills, and be proficient with computer tools. This position offers comprehensive benefits including medical, dental, vision, and generous paid time off.

Qualifications

• Experience supervising or managing teams in a healthcare and/or insurance setting is critical.
• Strong communication skills with a detailed understanding of company business lines.
• Ability to manage time efficiently and meet specific deadlines.

Responsibilities

• Manage the medical file review process and supervise the CSR team.
• Conduct audits on staff to ensure goals are met and training is given.
• Provide guidance on case handling and documentation.

Skills

Exceptional communication skills

Critical thinking

Time management

Computer literacy

Typing skills

Education

Associate’s Degree or Bachelor’s Degree

Job description

Dane Street is seeking an IME CSR Supervisor responsible for overseeing the medical file review process and supervising the Customer Service Representatives. The role involves ensuring that cases are processed timely and that documentation is accurately handled.

The ideal candidate has experience managing teams in a healthcare context, must have strong communication skills, and be proficient with computer tools. This position offers comprehensive benefits including medical, dental, vision, and generous paid time off.