Remote/Hybrid Account Manager, Commercial Insurance

Insurance Office of America; St. Louis (MO); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. You will coordinate day-to-day admin and customer service activities, resolving complex issues with accuracy.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C license, and strong MS Office skills. The role offers a hybrid work option (1 day in Binghamton, NY or Syracuse, NY) or fully remote

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry
• Thorough knowledge of insurance brokerage and client needs
• Active property & casualty licensing; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• MS Office (Outlook, Word, Excel) proficiency
• High School Diploma (or equivalent)

Responsibilities

• Manage day-to-day administrative and customer service activities, resolving complex issues with accuracy.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.

Skills

Account management

Customer service

Analytical skills

Communication skills

Problem-solving

Education

High School Diploma

Tools

MS Office

CRM software

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. You will coordinate day-to-day admin and customer service activities, resolving complex issues with accuracy.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C license, and strong MS Office skills. The role offers a hybrid work option (1 day in Binghamton, NY or Syracuse, NY) or fully remote