Remote HVACR Technical Trainer & Educator

Copeland; Richmond (VA); Remote; USD 110,000 - 130,000; Full time

Job summary

Copeland is seeking a Technical Trainer to deliver comprehensive technical training to customers, contractors, wholesalers, end users, OEMs and employees on Commercial and Residential Cold Chain electronics within the HVAC/R space.

The senior trainer will lead courses, coordinate content with SMEs and Product Managers, stay current with industry trends, and mentor junior staff while traveling 60–70% as needed in a fully remote role.

Qualifications

• Five years of HVACR experience in technician, wholesaler, educator or equivalent HVACR industry role
• Experience with Residential controls and components
• Ability to travel 60-70%
• Ability to present to groups and facilitate learning programs
• Skilled in providing customer service
• Ability to communicate effectively - verbally and in writing
• Proficient with Microsoft Suite of Products; PCs, mobile devices
• Ability to work in a team-oriented and collaborative environment
• Legal work authorization in the United States - Sponsorship will not be provided for this role

Responsibilities

• Deliver curricula using instructor-led, electronic/web-based, and/or multimedia training methods and formats
• Conduct standard and custom classes per customer requirements
• Follow good pedagogy practices for teaching adults
• Coordinate the development of course material to cover learning objectives; adjust learning objectives accordingly
• Evaluate training material for improvements
• Continue self-study to understand all technologies that are part of the curricula
• Participate in engineering and product planning sessions
• Participate in industry related forums to ensure accuracy of technical information
• Train and mentor training specialists

Skills

HVACR experience

Public speaking

Customer service

Microsoft Suite

Travel readiness

Education

HVACR degree

Tools

Microsoft Office

Job description

Copeland is seeking a Technical Trainer to deliver comprehensive technical training to customers, contractors, wholesalers, end users, OEMs and employees on Commercial and Residential Cold Chain electronics within the HVAC/R space.

The senior trainer will lead courses, coordinate content with SMEs and Product Managers, stay current with industry trends, and mentor junior staff while traveling 60–70% as needed in a fully remote role.