Technical Trainer

Copeland; Columbus (OH); À distance; USD 110 000 - 130 000; Plein temps

Résumé du poste

Copeland is seeking a Technical Trainer to deliver technical training to customers and employees on Copeland Commercial and Residential Cold Chain Electronics components and systems used in the HVAC/R industry. The senior trainer collaborates with subject matter experts and Product Managers to ensure learning objectives are met.

You will stay current with technology and industry trends, provide coaching to junior staff, and serve as the lead contact at training events.

Qualifications

• Five (5) years of experience as an HVACR technician, wholesaler, educator or equivalent HVACR industry role
• Experience with Residential controls and components
• Ability to travel 60-70%
• Ability to present to groups and facilitate learning programs
• Skilled in providing customer service
• Ability to communicate effectively - verbally and in writing
• Proficient in technology - Microsoft Suite of Products; PC's, Mobile Devices
• Ability to work in a team-oriented and collaborative environment
• Legal work authorization in the United States - Sponsorship will not be provided for this role

Responsabilités

• Deliver curricula using instructor-led, electronic/web-based, and/or multimedia training methods and formats
• Conduct standard and custom classes per customer requirements
• Follow good pedagogy practices for teaching adults
• Coordinate the development of course material to cover learning objectives; adjust learning objectives accordingly
• Evaluate training material for improvements
• Continue self-study to understand all technologies that are part of the curricula
• Participate in engineering and product planning sessions
• Participate in industry related forums to ensure accuracy of technical information
• Train and mentor training specialists

Connaissances

HVACR experience

Public speaking

Travel readiness

Customer service

Communication skills

Technology proficiency

Formation

HVACR-related degree

Outils

Microsoft Office

Description du poste

Remote

Remote - US

Full time

JR115988

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Job Description

If you are a Technical Trainer looking for an opportunity to grow, Copeland has an exciting opportunity for you! As a Technical Trainer, you will deliver technical training to customers; contractors, wholesalers, end users, OEM's and employees as it relates to Copeland Commercial and Residential Cold Chain Electronics components and systems used in the HVAC/R industry. The senior trainer must present a professional manner and develop good working relationships with subject matter experts and Product Managers within the organization. Coordination of relevant content from the experts is key to adding material to a course to ensure all learning objectives are met. The senior trainer must stay current with technology and the industry. Participation in industry events and HVACR online educational communities is an important part of the senior trainer's ability to stay current with industry trends and educational needs. The senior trainer provides coaching, guidance and feedback to junior training staff and serves as the lead customer contact point at training events.

AS A TECHNICAL TRAINER, YOU WILL:

• Deliver all curricula using instructor-led, electronic/web-based, and/or multimedia training methods and formats

• Conduct standard and custom classes per customer requirements

• Follow good pedagogy practices for teaching adults

• Coordinate the development of course material to cover learningobjectives; adjust learningobjectivesaccordingly

• Evaluate training material for improvements

• Continue self-study to understand all technologies that are part of the curricula

• Participate in engineering and product planning sessions

• Participate in industry related forums to ensure accuracy of technical information

• Train and mentor training specialists

REQUIRED EDUCATION, EXPERIENCE, & SKILLS:

• Five (5) years of experience as an HVACR technician, wholesaler, educator or equivalent HVACR industry role

• Experience with Residential controls and components

• Ability to travel 60-70%

• Ability to present to groups andfacilitatelearning programs

• Skilled in providing customer service

• Ability to communicate effectively - verbally and in writing

• Proficient in technology - Microsoft Suite of Products; PC's, Mobile Devices

• Ability to work in a team-oriented and collaborative environment

• Legal work authorization in the United States - Sponsorship will not be provided for this role

PREFERRED EDUCATION, EXPERIENCE, & SKILLS:

• Degree in HVACR-related field

• Seven (7) years of related experience

• Ability to work well with a wide range of people and related diversity

• Skilled in analyzing audience to present material clearly, concisely, and effectively

• Proficient presentation skills and the ability to handle classes; small or large and all issues that may arise

• Online and in-person presence in the HVACR educational community (i.e., YouTube channel/Website, video creation/posting, HVACR online forum participation, industry educational conferences)

Remote Work Arrangement:

This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively .

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $110,000-$130,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

Working Conditions:

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.