Remote HRSD & Moveworks Lead - Solutions Architect

Cognizant Technology Solutions Corporation; Boise (ID); Remote; USD 119,000 - 140,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant Technology Solutions Corporation is seeking an HR Service Delivery & Moveworks Lead to own the HRSD and Moveworks capability across North America. You will drive architecture, develop reusable solutions, and ensure delivery excellence with a strong focus on billable work and CoE initiatives.

Collaborating with delivery teams, customers, and the Academy, you will manage escalations, shape roadmaps, and build accelerators to create scalable, high-impact outcomes across accounts.

Qualifications

• Current CIS-HR certification or equivalent demonstrable depth in HRSD implementation.
• Hands-on experience integrating or administering Moveworks, or a comparable enterprise search or agentic-assist platform, alongside ServiceNow.
• Strong case-management, HR process design, and client-facing consulting skills.

Responsibilities

• Provide architecture-level support for complex HRSD implementations, including multi-department case management, Moveworks search and agentic integrations, and HRSD–ITSM solutions.
• Partner with delivery teams to triage and resolve priority-one and priority-two (P1/P2) HRSD and Moveworks technical escalations within agreed service-level agreements.
• Own the HRSD and Moveworks roadmap and represent it in quarterly customer roadmap reviews; lead solution architecture for complex requests for proposals (RFPs) and establish delivery standards and quality assurance gates.
• Build and maintain the HRSD accelerator catalog with GDN support, including the Q4 FY26 common workflow accelerator pack, to create reusable solutions across accounts.
• Partner with the Academy to deliver HRSD and Moveworks upskilling cohorts for delivery associates, prioritizing training based on capability ratings.

Skills

Case-management

HR process design

Client-facing consulting

Education

CIS-HR certification or equivalent

Tools

Moveworks

ServiceNow

Job description

Cognizant Technology Solutions Corporation is seeking an HR Service Delivery & Moveworks Lead to own the HRSD and Moveworks capability across North America. You will drive architecture, develop reusable solutions, and ensure delivery excellence with a strong focus on billable work and CoE initiatives.

Collaborating with delivery teams, customers, and the Academy, you will manage escalations, shape roadmaps, and build accelerators to create scalable, high-impact outcomes across accounts.