Remote HR Service Center Specialist (Workday)

TuftsMedicine, Inc.; United States; Remote; USD 52,000 - 80,000; Full time

Job summary

Tufts Medicine seeks a detail‑oriented HR Operations professional to join our Employee Service Center remotely in the eastern time zone. You will handle HR data, Workday navigation, inquiries, and policy guidance, delivering timely, accurate support to employees.

This role emphasizes cross‑functional collaboration, data governance, training delivery, and maintaining up‑to‑date records. Experience with Workday is preferred; you will contribute to a high‑quality employee experience across a large

Qualifications

• Minimum Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field OR; Associate’s degree in Human Resources, Business Administration, or a related field AND Two (2) years of Human Resources or relevant business experience OR; High School Diploma or equivalent AND Four (4) years of Human Resources or relevant business experience.
• Preferred Qualifications: Experience with Workday.

Responsibilities

• Serves as primary point of contact for HR queries and requests related to HR data, Workday navigation and HR/Payroll policies and procedures.
• Resolves employee inquiries or issues by applying standard administrative procedures and agreed practices and policies.
• Provides transactional support to process changes to employee data, review and analyze HR data for accuracy and compliance purposes.
• Escalates non-routine matters / specialized requests to appropriate escalation, including Manager, HR Business Partners and HR Communities.
• Balances multiple employee requests and inquiries at any given time, utilizing time and project management skills to smoothly deliver timely, effective solutions.
• Delivers training to key stakeholders and managers as needed.
• Maintains current knowledge in areas of Human Resources.
• Ensures information in Workday is accurate, up-to-date, and relevant.

Skills

HR Operations

HR Service Delivery

Benefits

HRIS

Education

Bachelor's degree in Human Resources or related field

Tools

Workday

Job description

Tufts Medicine seeks a detail‑oriented HR Operations professional to join our Employee Service Center remotely in the eastern time zone. You will handle HR data, Workday navigation, inquiries, and policy guidance, delivering timely, accurate support to employees.

This role emphasizes cross‑functional collaboration, data governance, training delivery, and maintaining up‑to‑date records. Experience with Workday is preferred; you will contribute to a high‑quality employee experience across a large