Remote Housing Eligibility Specialist

Housingconsortium; Shoreline (WA); Hybrid; USD 42,319 - 61,344; Full time

Benefits offered by this job

Comprehensive health care benefits

Tuition reimbursement

Retirement benefits

Job summary

A municipal housing organization in Washington is seeking a detail-oriented Housing Specialist. This role entails determining eligibility for housing assistance and providing exceptional customer service to applicants. The ideal candidate must communicate effectively, handle multiple tasks in a fast-paced environment, and possess a High School Diploma or GED, along with experience in affordable housing programs. This position offers a salary range of $30.72 - $44.53 per hour and has options for remote work after onboarding.

Qualifications

• Must be a high school graduate or possess a GED.
• Moderate experience in subsidized or affordable housing programs is preferred.
• Ability to provide exceptional customer service to varied populations.

Responsibilities

• Determine applicant eligibility for housing assistance.
• Review and verify applicant documentation and income sources.
• Provide customer service by answering calls and emails regarding housing authority programs.

Skills

Customer service

Communication

Problem-solving

Teamwork

Attention to detail

Time management

Flexibility

Education

High School Diploma or GED

Tools

MS Office

Housing management software (Tenmast)

Job description

A municipal housing organization in Washington is seeking a detail-oriented Housing Specialist. This role entails determining eligibility for housing assistance and providing exceptional customer service to applicants. The ideal candidate must communicate effectively, handle multiple tasks in a fast-paced environment, and possess a High School Diploma or GED, along with experience in affordable housing programs. This position offers a salary range of $30.72 - $44.53 per hour and has options for remote work after onboarding.