Remote Hotel & Resort Reservation Coordinator

Destination Careers; California (MO); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and ongoing educational资源

Access to booking tools

Travel resources

Job summary

Destination Careers is seeking dependable, customer-focused individuals to assist clients with hotel and resort planning, reservation support, and accommodation-related questions. Responsibilities include researching properties, reviewing options, organizing details, and guiding clients from inquiry to confirmed arrangements.

This role suits those who enjoy helping people, researching destinations, and providing personalized service. Training and access to online booking resources are provided.

Qualifications

• Strong customer service and interpersonal skills.
• Clear written and verbal communication.
• Excellent attention to detail and organization.
• Ability to research and compare information online.
• Comfortable learning new reservation platforms and systems.
• Ability to manage multiple requests and follow through independently.
• Previous experience in customer service, hospitality, reservations, or related fields is helpful but not required.
• Must be 18 years of age or older.
• Reliable computer and internet access.

Responsibilities

• Assist clients with hotel and resort research based on their preferences, dates, and budget.
• Review available accommodations, property features, and reservation options.
• Support clients with hotel booking and confirmation details.
• Communicate important reservation information and updates clearly.
• Assist with questions, modifications, and other reservation-related needs.
• Research property locations, amenities, room options, and available services.
• Maintain accurate client preferences and reservation records.
• Provide timely follow-up throughout the planning and booking process.
• Utilize online booking platforms and approved industry resources.
• Follow established procedures for reservations and client documentation.
• Deliver professional and courteous customer support.

Skills

Customer service

Communication

Attention to detail

Online research

Multitasking

Independent work

Tools

Reservation platforms

Job description

Destination Careers is seeking dependable, customer-focused individuals to assist clients with hotel and resort planning, reservation support, and accommodation-related questions. Responsibilities include researching properties, reviewing options, organizing details, and guiding clients from inquiry to confirmed arrangements.

This role suits those who enjoy helping people, researching destinations, and providing personalized service. Training and access to online booking resources are provided.