Remote Hotel Reservations Concierge | Flexible Hours

Destination Careers; California (MD); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible scheduling

Training resources

Access to booking tools

Job summary

Destination Careers is seeking a Hotel Customer Support Coordinator to assist clients with their hotel and resort planning needs. This remote position focuses on providing personalized service by helping clients research properties and manage their reservation details.

The ideal candidate will need strong customer service skills and enjoy working with people while navigating accommodation-related inquiries. Training and ongoing access to necessary tools will be provided.

Qualifications

• Strong customer service and interpersonal skills.
• Clear written and verbal communication.
• Excellent attention to detail and organization.
• Ability to research and compare information online.
• Comfortable learning new reservation platforms and systems.
• Ability to manage multiple requests and follow through independently.
• Reliable computer and internet access.

Responsibilities

• Assist clients with hotel and resort research based on their preferences.
• Review available accommodations and reservation options.
• Support clients with hotel booking and confirmation details.
• Communicate important reservation information clearly.
• Research property locations and available services.
• Maintain accurate client preferences and reservation records.
• Provide timely follow-up throughout the planning process.

Skills

Customer service skills

Communication

Attention to detail

Research skills

Organizational skills

Job description

Destination Careers is seeking a Hotel Customer Support Coordinator to assist clients with their hotel and resort planning needs. This remote position focuses on providing personalized service by helping clients research properties and manage their reservation details.

The ideal candidate will need strong customer service skills and enjoy working with people while navigating accommodation-related inquiries. Training and ongoing access to necessary tools will be provided.