Remote Hotel Concierge & Booking Specialist

Destination Careers; Philadelphia (Philadelphia County); Remote; USD 35,000 - 75,000; Full time

Job summary

Destination Careers is seeking detail-oriented, customer-focused individuals to assist clients researching and booking hotel accommodations for leisure and business travel. This remote independent contractor role offers training, ongoing support, and access to industry resources to help you grow.

You'll identify lodging options that fit client needs, coordinate reservations with suppliers, and maintain clear records while delivering a professional planning experience.

Qualifications

• Passionate about delivering excellent customer service.
• Organized and detail-oriented.
• Comfortable communicating with clients professionally.
• Able to work independently and manage their time effectively.
• Willing to learn new skills and technology.
• Interested in the travel industry.
• Customer service experience (preferred).
• Hospitality or travel experience (preferred).
• Sales or client support experience (preferred).

Responsibilities

• Assist clients with researching and selecting hotel accommodations.
• Provide information about destinations, hotel amenities, pricing, and availability.
• Prepare lodging recommendations based on client preferences and travel needs.
• Coordinate reservations with travel suppliers and hotel partners.
• Maintain accurate records of client communications and bookings.
• Respond professionally to client questions via email, phone, or virtual communication tools.
• Participate in training and professional development opportunities.
• Stay informed about travel industry updates and hotel offerings.

Skills

Customer service

Organized

Detail-oriented

Professional communication

Time management

Willing to learn

Travel industry interest

Job description

Destination Careers is seeking detail-oriented, customer-focused individuals to assist clients researching and booking hotel accommodations for leisure and business travel. This remote independent contractor role offers training, ongoing support, and access to industry resources to help you grow.

You'll identify lodging options that fit client needs, coordinate reservations with suppliers, and maintain clear records while delivering a professional planning experience.