Remote Hotel & Resort Booking Specialist

Destination Wedding Knots; Boston (MA); Remote; USD 38,000 - 46,000; Full time

Benefits offered by this job

Flexible remote work

Training & onboarding

Travel perks & discounts

Growth opportunities

Mentorship

Job summary

Destination Knot is seeking an Online Hotel and Resort Reservationist for a remote, entry-level position. You will assist clients with hotel research, reservations, and travel support, with no prior travel industry experience required.

In this role, you will learn booking systems, navigate supplier tools, and provide exceptional service via phone, email, and messaging platforms. Flexible remote schedule and access to exclusive travel perks accompany growth opportunities.

Qualifications

• No prior travel industry experience required; training provided.
• Strong communication and customer service skills.
• Basic computer proficiency and willingness to learn booking systems.
• High attention to detail and ability to stay organized.
• Positive attitude, professionalism and reliability.
• Must be 18+ with access to computer and stable internet.

Responsibilities

• Assist clients with booking hotels and resorts for personal and group travel.
• Research and recommend accommodations based on client preferences.
• Confirm reservations and provide clients with booking details and documents.
• Handle questions, special requests, and reservation changes professionally.
• Learn to navigate booking platforms and supplier tools.
• Provide outstanding customer service via phone, email, and messaging platforms.
• Stay informed about destination trends, hotel features, and current promotions.

Skills

Communication skills

Customer service

Detail oriented

Reliable

Job description

Destination Knot is seeking an Online Hotel and Resort Reservationist for a remote, entry-level position. You will assist clients with hotel research, reservations, and travel support, with no prior travel industry experience required.

In this role, you will learn booking systems, navigate supplier tools, and provide exceptional service via phone, email, and messaging platforms. Flexible remote schedule and access to exclusive travel perks accompany growth opportunities.