Remote Hotel Booking Specialist | Flexible Scheduling

Network Travel Careers; Los Angeles (CA); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Fully remote work with flexible hours

Training and development in travel and

Supportive team environment with成长机会

Job summary

Destination Knot is seeking an Online Hotel Reservationist to join our fully remote team. You will assist clients with hotel and resort bookings, manage reservation details, and ensure accurate, smooth processes.

If you enjoy hospitality, customer service, and coordinating travel plans, this role is for you. Ideal candidates have experience in hotel booking or customer service, are highly organized, detail-oriented, and proficient with online booking platforms.

Qualifications

• Previous experience in hotel booking, hospitality, or customer service preferred
• Excellent communication skills and a client-focused attitude
• Strong attention to detail and ability to manage multiple bookings at once
• Proficient in using online systems, booking platforms, and digital communication tools
• Ability to work independently in a remote environment
• Must be 18 years or older with access to a computer and reliable internet
• Interest in travel and helping others plan comfortable, memorable stays

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms
• Research and recommend lodging options based on destination, budget, and preferences
• Process reservations, updates, and modifications accurately and efficiently
• Maintain organized records of bookings, client requests, and confirmations
• Communicate professionally with clients and supplier partners via email, phone, and chat
• Stay informed on hotel promotions, cancellation policies, and destination trends
• Collaborate with team members to ensure client satisfaction throughout the booking process

Skills

Communication skills

Remote work ability

Attention to detail

Customer service

Tools

Booking platforms

Job description

Destination Knot is seeking an Online Hotel Reservationist to join our fully remote team. You will assist clients with hotel and resort bookings, manage reservation details, and ensure accurate, smooth processes.

If you enjoy hospitality, customer service, and coordinating travel plans, this role is for you. Ideal candidates have experience in hotel booking or customer service, are highly organized, detail-oriented, and proficient with online booking platforms.