Remote Hotel Booking Coordinator - Entry Level

Medium; Town of Maryland (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote environment

Guidance & training

Hotel program partnerships

Job summary

Medium is seeking a Virtual Hotel Customer Service Coordinator to assist clients in booking lodging for leisure, group, or business travel. You will ensure bookings run smoothly while delivering exceptional service.

This remote, collaborative role requires organizing client needs, recommending hotels, confirming reservations, handling changes, and maintaining accurate records. You will receive hands-on guidance and access to hotel program partnerships.

Qualifications

• Organized and dependable.
• Comfortable with digital tools and remote communication.
• Friendly, professional demeanor.
• Willingness to learn the travel booking process.

Responsibilities

• Understand client needs and travel preferences.
• Provide hotel recommendations and confirm reservations.
• Manage booking changes and follow-up communication.
• Keep detailed, accurate client records.

Skills

Organized

Dependable

Remote communication

Friendly demeanor

Tools

Digital tools

Job description

Medium is seeking a Virtual Hotel Customer Service Coordinator to assist clients in booking lodging for leisure, group, or business travel. You will ensure bookings run smoothly while delivering exceptional service.

This remote, collaborative role requires organizing client needs, recommending hotels, confirming reservations, handling changes, and maintaining accurate records. You will receive hands-on guidance and access to hotel program partnerships.