Remote Hospitality Account Manager: Client Growth

Hawthorn Creative; New Hampshire; Remote; USD 50,000 - 60,000; Full time

Benefits offered by this job

Unlimited PTO

401K match

Collaborative team culture

Job summary

A leading marketing agency seeks an experienced Account Manager to serve as the primary point of contact for clients. You will manage project timelines, coordinate with internal teams, and foster strong client relationships. The ideal candidate has over 3 years in account management, excellent communication skills, and experience with CRM tools like Salesforce. The role offers a competitive starting salary of $50-60K, unlimited PTO, and a fully remote work environment.

Qualifications

• 3+ years in account management or client services, preferably in an agency.
• Familiarity with marketing strategies, branding, and digital channels.
• Self-motivated and able to thrive in a fast-paced, remote environment.

Responsibilities

• Lead client onboarding and set clear expectations.
• Serve as the main client contact, building strong, trust-based relationships.
• Manage communication, timelines, deliverables, and budgets across projects.
• Gather feedback, identify opportunities for growth, and support upselling efforts.

Skills

Account management

Client services

Communication skills

Organizational skills

Problem-solving skills

Knowledge of marketing strategies

Tools

Salesforce

Job description

A leading marketing agency seeks an experienced Account Manager to serve as the primary point of contact for clients. You will manage project timelines, coordinate with internal teams, and foster strong client relationships. The ideal candidate has over 3 years in account management, excellent communication skills, and experience with CRM tools like Salesforce. The role offers a competitive starting salary of $50-60K, unlimited PTO, and a fully remote work environment.