Remote Holiday Consultant

Hopesglobalgetaways; Oregon; Hybrid; USD 36.000 - 60.000; Teilzeit

Benefits dieser Stelle

Fully remote work

Flexible scheduling

Training & development

Travel discounts

Zusammenfassung

Hope's Global Getaways is a remote travel planning company that designs destination weddings, honeymoons, cruises, family vacations and luxury getaways. The Remote Holiday Consultant role focuses on transforming vacation interests into practical plans while coordinating itineraries, supplier options and bookings for clients worldwide.

The position emphasizes excellent customer service, proactive research, and clear communication across digital channels.

Qualifikationen

• Friendly, approachable and committed to quality service.
• Confident communicating with clients through digital channels.
• Strong information-gathering and decision-support abilities.
• Organized, accurate and detail-oriented.
• Able to manage multiple responsibilities independently.

Aufgaben

• Speak with prospective travelers to understand vacation interests and priorities.
• Collect information on schedules, budgets, and preferences.
• Discover destinations and leisure experiences suited to requests.
• Source available resorts, hotels, cruises and vacation packages.
• Explore transportation, tours, excursions and activities.
• Analyze supplier offerings and identify suitable vacation options.
• Explain package benefits, accommodation features and booking terms.
• Assist with confirming arrangements through booking systems.
• Review reservation records and ensure traveler details are complete.
• Prepare and maintain confirmations, itineraries and client information.
• Meet reservation deadlines and payment schedules.
• Provide updates and handle routine questions or adjustments.

Kenntnisse

Customer service

Communication

Information gathering

Organization

Independent work

Research

Computers & email

Tools

Booking systems

CRM software

Jobbeschreibung

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

About the Opportunity

We are expanding our virtual team and looking for individuals who have a passion for customer service, enjoy discovering new destinations, and appreciate the importance of a well-organized vacation. As a Remote Holiday Consultant, you will help travelers transform their vacation interests into practical travel plans. You'll assist with identifying suitable experiences, reviewing supplier options, and coordinating selected arrangements while providing helpful communication throughout the process. This opportunity includes working with beach resorts, all-inclusive packages, ocean cruises, family adventures, luxury retreats, romantic escapes, and international holidays.

Your Day-to-Day Responsibilities

• Speak with prospective travelers to understand their vacation interests and priorities
• Collect essential information regarding travel schedules, budgets, and preferences
• Discover destinations and leisure experiences suited to individual requests
• Source available resorts, hotels, cruise itineraries, and vacation packages
• Explore transportation services, guided tours, excursions, and activities
• Analyze supplier offerings and identify appropriate vacation selections
• Explain package benefits, accommodation features, and booking terms
• Assist with confirming requested arrangements through authorized booking systems
• Review reservation records and ensure traveler details are complete
• Prepare and maintain organized confirmations, itineraries, and client information
• Follow important reservation deadlines and payment schedules
• Provide client updates and assist with routine questions or booking adjustments

Ideal Candidate Profile

• Friendly, approachable, and committed to providing quality service
• Confident communicating with clients through digital channels
• Strong information-gathering and decision-support abilities
• Organized, accurate, and attentive to important details
• Comfortable managing several responsibilities independently
• Willing to learn new technology and industry procedures
• Familiar with computers, online research, and email communication
• Reliable, adaptable, and motivated to develop new skills
• Access to dependable internet service and a compatible computer or device
• Must be at least 18 years old
• Must reside in the U.S., U.K., Mexico, Spain, Australia, or another qualifying region

Learning & Development

• Destination exploration and vacation product knowledge
• Resort, cruise, and leisure package education
• Supplier booking technology and reservation processes
• Client consultations and vacation recommendations
• Managing confirmations, documentation, and booking requirements
• Customer relationship management and follow-up practices
• Opportunities to pursue industry certifications
• Continued supplier education and professional mentorship

What This Opportunity Offers

• Fully remote work arrangement
• Flexible part-time or full-time scheduling
• No previous travel industry experience required
• Access to introductory training and continued educational support
• Established supplier resources and professional booking platforms
• Travel-related discounts and supplier benefits where applicable
• Opportunities to develop customer service, research, and coordination skills