Holiday Services Consultant

Hopesglobalgetaways; Dublin (OH); Remote; USD 28,000 - 34,000; Part time

Benefits offered by this job

Fully remote

Flexible scheduling

Job summary

Hope’s Global Getaways, a remote travel planning company, seeks Holiday Services Consultants to assist travelers with destination research, bookings, and arrangements in a flexible remote setting.

You will engage clients, identify destinations, compare options, and coordinate bookings across supplier platforms while maintaining organized records and timely communication.

Qualifications

• Strong communication and customer service abilities.
• Enjoys helping people and providing thoughtful assistance.
• Excellent organization, research, and problem-solving skills.
• Detail-oriented with the ability to manage multiple responsibilities.
• Comfortable working independently and following established procedures.
• Reliable, adaptable, and willing to develop new skills.
• Familiarity with computers, email, and online applications.
• Interest in learning supplier systems and reservation processes.
• Dependable internet access and compatible computer or device.
• Must be at least 18 years old.
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying country.

Responsibilities

• Engage with clients to understand their vacation interests and expectations.
• Identify destinations, travel dates, budgets, and special considerations.
• Explore hotels, resorts, cruises, and holiday packages.
• Research transportation services, excursions, tours, and attractions.
• Compare supplier availability, vacation features, and promotional opportunities.
• Prepare organized travel selections based on client requests.
• Explain accommodation details, package inclusions, and reservation requirements.
• Assist with coordinating approved bookings through supplier platforms.
• Review traveler information and ensure reservation details are accurate.
• Maintain booking confirmations, itineraries, and client records.
• Communicate payment schedules, booking deadlines, and important updates.
• Provide continued assistance with routine questions and pre-departure preparations.

Skills

Customer service

Communication

Organization

Research skills

Independent work

Problem solving

Tools

Booking platforms

Job description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Summary

We are seeking enthusiastic, customer-focused individuals who enjoy exploring destinations, assisting others, and managing the details that contribute to a well-planned vacation.

As a Holiday Services Consultant, you will help travelers navigate their vacation choices by researching destinations, identifying suitable travel services, and coordinating requested arrangements. This opportunity combines customer relations, travel research, and reservation assistance in a flexible remote setting.

Your Primary Duties

• Engage with clients to understand their vacation interests and expectations
• Identify preferred destinations, travel dates, budgets, and special considerations
• Explore suitable hotels, resorts, cruises, and holiday packages
• Research transportation services, excursions, tours, and local attractions
• Compare supplier availability, vacation features, and promotional opportunities
• Prepare organized travel selections based on individual client requests
• Explain accommodation details, package inclusions, and reservation requirements
• Assist with coordinating approved bookings through designated supplier platforms
• Review traveler information and ensure reservation details are accurate
• Maintain organized booking confirmations, itineraries, and client records
• Communicate payment schedules, booking deadlines, and important updates
• Provide continued assistance with routine questions and pre-departure preparations

Candidate Profile

• Strong communication and customer service abilities
• Enjoys helping people and providing thoughtful assistance
• Excellent organization, research, and problem-solving skills
• Detail-oriented with the ability to manage multiple responsibilities
• Comfortable working independently and following established procedures
• Reliable, adaptable, and willing to develop new skills
• Familiarity with computers, email, and online applications
• Interest in learning supplier systems and reservation processes
• Dependable internet access and compatible computer or device
• Must be at least 18 years old
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying country

Training & Professional Support

• Destination knowledge and vacation planning techniques
• Resort, cruise, and leisure travel product education
• Supplier booking platforms and reservation procedures
• Client consultations and vacation recommendations
• Travel documentation and itinerary coordination
• Customer communication and relationship management
• Opportunities for industry certifications
• Continued supplier education and professional mentorship

Opportunity Highlights

• Fully remote opportunity with flexible scheduling
• Part-time or full-time participation
• Independent-contractor, commission-based business opportunity
• No guaranteed salary or hourly compensation
• No previous travel industry experience necessary
• Access to training, supplier resources, and booking technology
• Travel-related discounts and supplier benefits where applicable
• Opportunities to develop customer service, planning, and business skills
• Continued professional learning and development opportunities